Privacy Policy

Introduction

Charsoft Consulting, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Request information about our services
• Request invoices for our services
• Purchase services or products
• Participate in surveys or quizzes
• Submit feedback or contact us

The personal information we may collect includes:

• Name, email address, phone number, and mailing address
• Billing information and payment details
• Company name and job title
• User preferences and settings
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Device type and operating system
• Pages visited and time spent on the website
• Referral sources and exit pages
• Unique device identifiers
• Geographic location (country and city level)

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our website and services
• Processing transactions and sending related information
• Sending administrative information, such as updates or changes to our terms, conditions, and policies
• Responding to your comments, questions, and requests
• Sending promotional communications, such as newsletters or information about new services, features, or offerings
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues or fraudulent transactions
• Personalizing your experience on our website
• Improving our marketing and promotional efforts

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our website and collect certain information. Cookies are small data files that are stored on your device when you visit a website, which allow us to recognize your browser and capture and remember certain information.

We use these technologies for various purposes, including:

• Remembering your preferences and settings
• Understanding how you use our website
• Improving our services and your experience
• Measuring the effectiveness of our marketing campaigns
• Providing personalized content and advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website or services.

Disclosure of Your Information

We may disclose your information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. These may include payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction.

Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, court orders, or legal process, such as in response to a court order or a subpoena.

Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

With Your Consent

We may disclose your information for any other purpose with your consent.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Accessing, correcting, or deleting your personal information
• Objecting to our use or processing of your data
• Requesting that we limit our use of your personal information
• Requesting portability of your personal information
• Opting out of certain data sharing practices

California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information
• The right not to be discriminated against for exercising your CCPA rights

To exercise your rights, please contact us using the contact information provided below.

Email Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: